Later that day I got an email back saying they were sending me a warranty replacement. Last year I needed some tools warrantied and had not found a new Snap on guy in the area I had just moved to, so I wrote customer service an email. I had also retired from from being a professional mechanic/tech years ago and my Snap on guy had retired. It’s not right, but it apparently happens sometimes. While Snap on tools do have a lifetime warranty, I have read similar stories about some of the truck drivers being dicks about warrantying out items that were not bought directly from them. Every Snap on truck is an independently owned franchise. Snap-on tools apperantly don't have a warranty.guess I'll stick with harbor freight He went on about how he runs a small business and the tool replacement costs him money and how I don't buy from him regularly so it isn't fair to his paying customers/financed customers to cover the cost of the replacement tools since I'm a "hobbyist/garage mechanic" and how they were professionals and how I was wasting time of the techs or whatever shopping there He mentioned that Snap-on tools does not have a lifetime warranty and offers the replacement tools as a one time courtesy to customers of his business. He had some younger guys in there looking through a catalog, I showed him my screw driver and he asked for my information, I did so, typed it up and said I don't have an account with him.Īnd then I asked about it being under a lifetime warranty, So I was driving on my lunch break and I saw the truck parked at this auto shop.Īs you guys suggested I left the broken tool in my car for this occasion. No Amazon affiliate links (they'll be removed by the Automod). No posts promoting crowdfunding projects. No advertising or promoting tools, brands, 25000 woodworking plans, your YouTube channel, etc. This sub is not a place to discuss religion or politics. Pants optional, close-toed shoes required. We don't mind if you post a link to a video on your youtube channel, we just ask these submissions are not your primary activity on the subreddit.īe nice to each other or you will get a stern timeout from our over-qualified mod team.ġ. This is not the place to promote your youtube channel. All SPAM will be removed immediately and spammers will be blocked. If you feel your post was caught by the spam filter, message the mods HERE and we'll get all up in there to unclog it. We all love them, we all use them and we want to see what you find! If you're a newbie or DIYer, feel free to ask our experienced experts for advice. Please feel free to submit static images, dynamic images, videos, memes.
0 Comments
Leave a Reply. |